Symptom
How does SAP Sales and Service Cloud V2 system fetch the time zone of the user?
Environment
SAP Sales Cloud and SAP Service Cloud Version 2
Cause
The system gets the time zone of the user using client's browser.
Resolution
This is the current system behaviour.
Keywords
time zone, user, browser , KBA , CEC-CRM-IN , Internalization for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0