SAP Knowledge Base Article - Preview

3519857 - How a partner forwards an indirect customer incident to SAP Business One Support

Symptom

SAP Business One Support is not able to see any communication or attachments sent by an end customer to their partner using the Support Launchpad for SAP Business One.


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Environment

Incident handling application within the Support Launchpad for SAP Business One (Partner View)

Product

SAP Business One all versions

Keywords

KBA , SBO-CRO-SMP , SAP Business One Service Marketplace issues , How To

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