SAP Knowledge Base Article - Preview

3519940 - Off Cycle Event Batch and EC Alerts and Notifications not triggering workflows or sending emails - Employee Central

Symptom

  • Attempting to trigger an Off Cycle Event Batch or EC Alerts and Notifications does not result in the expected workflow being triggered or emails being sent.
  • Despite the workflow appearing to be triggered, no corresponding alerts or notifications are generated.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

Off Cycle Event Batch, EC Alerts and Notifications, workflow not triggered, email not sent, custom alert, custom email template, workflow, alerts, custom notification, product design limitations, data change, active data change, SAP Employee Central, SAP SuccessFactors. , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , LOD-SF-EC-JOB-OFF , Off Cycle Event Batch , Problem

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