SAP Knowledge Base Article - Public

3519964 - Instance Refresh - Validation Failed - USER_MANAGEMENT_REQUEST_VALIDATION_ERROR

Symptom

Instance Refresh validation failed with error USER_MANAGEMENT_REQUEST_VALIDATION_ERROR.

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. Login to customer's instance.
  2. Go to Instance Refresh Tool.
  3. Check Refresh ID and the status is Validation Failed.

Cause

The email address mentioned on the anonymization field for the refresh is invalid format.

Resolution

Please use proper email format of "domain@emailserverdomain.com".

Keywords

Validation failed, USER_MANAGEMENT_REQUEST_VALIDATION_ERROR, Refresh, failed, validation, IRT, Instance refresh tool, anonymization, anonymize. , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , Problem

Product

SAP SuccessFactors HXM Suite 2311