SAP Knowledge Base Article - Preview

3519995 - Populating Registered Product Details in Email Template in SAP Sales Cloud

Symptom

  • Absence of particular object/field data available to be used as an e-mail template placeholder
  • Business expects to be able to see a particular variable to be used in their e-mail template, but the placeholder is not available


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Environment

  • SAP Service Cloud Version 2.1.0
  • SAP Sales Cloud Version 2.1.0

Product

SAP Sales Cloud Version 2 all versions

Keywords

SAP Sales Cloud, Email Template, Registered Product, Placeholder, Product ID, Product Description, Configuration. , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , Problem

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