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SAP Knowledge Base Article - PreviewSymptom
- Absence of particular object/field data available to be used as an e-mail template placeholder
- Business expects to be able to see a particular variable to be used in their e-mail template, but the placeholder is not available
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Environment
- SAP Service Cloud Version 2.1.0
- SAP Sales Cloud Version 2.1.0
Product
SAP Sales Cloud Version 2 all versions
Keywords
SAP Sales Cloud, Email Template, Registered Product, Placeholder, Product ID, Product Description, Configuration. , KBA , CEC-CRM-TIM , Timeline for SAP Sales/Service Cloud , Problem
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