Symptom
When creating a Project Invoice Request, not all the booked Time and Expenses for the Employees in specific Project are being carried out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing work center.
- Go to Projects view.
- Search for ABC (ABC is the Project's ID).
- Click in New button and select Manual Invoice Request.
- Navigate to Items tab.
- Navigate to Time and Expenses tab.
It is missing times for employees.
Cause
The time entries were already invoiced in another Project Invoice Request.
Firstly, confirm that the time recordings are not invoiceable by following the steps below:
- Go to Project Management work center.
- Go to Not Invoiced Time and Expenses view
- Search for ABC.
- Click in Edit Time and Expenses button.
- Check the if the missing time recordings are shown here.
Now that it is confirmed that the times are not available to be invoiced, the user can check where those time entries are.
Now the user checks the time recording information:
- Go to Time Administration work center.
- Go to Employees view.
- Search for OPQ (OPQ is the employee's ID).
- Click in Edit button.
- Navigate to Employee Times tab.
- Make notes of the information such as quantity, project task, start and end dates.
As the final step, the user checks the Project Invoice Requests created for project ABC.
- Go to Project Management work center.
- Go to Project Invoice Requests view.
- Open the Advanced Filter.
- Insert 'Reference Project ID: ABC'.
- Click in Go button.
- Open the first Project Invoice Request.
- Click in Edit button.
- Navigate to Items tab.
- Navigate to Time and Expenses tab.
- In Employee/Party select OPQ.
- In Time and Expense Items section, check if the time recording is here (based in the Project task, Quantity and Provision Date).
- If the time is not here, the user can check the other Project Invoice Requests until find the one that has the expected time entry.
Resolution
System is working as designed.
Keywords
Project, Project Invoice Request, Time Recording, Time Entry, Time Entries, Time and Expenses, Employee , KBA , AP-PRO , Project Processing , How To