Symptom
While trying to add a Role to a Work Package in Customer or Internal Projects, message 'No resources have been configured for XXX. Please contact your key user for configuration to maintain entries in the activity Map Resources to Resource Types' is displayed - even though SSCUI 103299 has already been configured.
Same can happen while adding an Additional Resource to a Customer or Internal Project.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open app 'Plan Customer Projects' or 'Plan Internal Projects';
- Search for a project, navigate to the 'Work Packages' tab and click on Edit;
- Select a Work Package to open its details;
- Click on 'Add Team Role' or 'Add Additional Resource' and select the Role dropdown;
- Message 'No resources have been configured for XXX' or 'No additional resources have been configured for XXX' will be displayed, and no employees will be available for selection.
Cause
The resources are not valid for the entire duration of the Work Package (WP).
Only resources that are valid for the entire duration of the WP are displayed in the value help.
Resolution
To be able to select a resource for staffing, users can either change the duration of the Work Package or change the validity of the resource.
See Also
For further information, check the following link: SAP Help Portal - Manage Work Packages.
Keywords
SAP S/4HANA Cloud, projects, role, team role, additional resource, no resources have been configured for, no additional resources have been configured for, map resources to resource types, sscui 103299 , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem