SAP Knowledge Base Article - Public

3520048 - Purged Manager USERID is still showing in UDF

Symptom

When a manager is purged, its USERID is still tied to users from the User Data file.

Environment

SAP SuccessFactors HCM

Reproducing the Issue

  1. Login to instance.
  2. Go to Data Retention Management.
  3. Perform the purge.
  4. Checked user in Global Header search and notice that the manager no longer exist.
  5. Download the user data file from Employee Export feature.
  6. The purge user no longer exist except on the Manager column where the USERID of the purge user still showing.

Resolution

If the user being purged is a manager, the purge action only purge the data of this user. The manager field needs to be replaced or updated manually.

Keywords

Purge, manager, manager userid, UDF, user data file, exist, after purge, field, manager field , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HCM Core 2405