SAP Knowledge Base Article - Public

3520070 - Error " We couldn’t complete the tenant size configuration" when upsizing SAP Datasphere tenant

Symptom

Upsize of SAP Datasphere tenant fails with error:

  • We couldn’t complete the tenant size configuration. Please try again later.

There is a warning message as well:

  • SAP HANA Configuration Warning
    You’ve updated your SAP HANA configuration within the last twenty-four hours.
    If you try to update it before this time has elapsed, you may encounter problems with your tenant configuration.
    Please try again later or contact your system administrator.

Environment

SAP Datasphere

Cause

As detailed in SAP Help Configure the Size of Your SAP Datasphere Tenant:

  • You can only make changes to SAP HANA Compute and SAP HANA Storage once every 24 hours.

Resolution

This behavior is intended.
A new tenant upsizing is allowed after a period of 24h.

SAP Datasphere Development team will be working in a better error handling in this scenario.

Keywords

KBA , DS-PROV , DWC Provisioning , Known Error

Product

SAP Datasphere all versions