SAP Knowledge Base Article - Public

3520226 - MDF Change Audit Report Failed with 0 KB and Offline error

Symptom

When trying to create a MDF Change Audit Report with object type position, the report return failed with 0 KB, "Offline" and with an error message in the export audit report file.

Environment

SAP SuccessFactors HCM Core 

Reproducing the Issue

  1. Log into instance and go to change audit reports
  2. Create an MDF change audit with object type position and user
  3. Check the status of the audit and will have failed with no log
  4. Customer receive an email with the error The job CAL-ChangedBy-xxxxx:OFFLINE to generate audit report failed. You can try submitting the request again or reach out to Product Support if the issue persists 

Cause

Currently this is a limitation.

Customer is trying to export a large size Audit Report and because of this, the export audit report file return with error message.

Resolution

Issue has been fixed and will be apply on the release in 2411. 

Keywords

MDF, MDF Change Audit Report, Change Audit Report, Failed, error message, error, 0 KB, empty, Offline  , KBA , LOD-SF-PLT-CHA , Change Audit , Bug Filed

Product

SAP SuccessFactors HCM Core 2405