SAP Knowledge Base Article - Preview

3520555 - Error message when creating a reply mailbox in Reply Management

Symptom

The error message below is shown after trying to save a new reply mailbox in the Reply Management tool:

"There was an error in creating the email address: xxxx@xxxx.xxx"

Where the 'x' symbols represent the actual email address that caused the problem.


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Environment

SAP Emarsys Customer Engagement

Product

SAP Emarsys Customer Engagement all versions

Keywords

reply mail, reply email address, sender domain, sender address, sender email, sender mail , KBA , CEC-EMA-DEL , Deliverability , Problem

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