3520580 - System Shows Incorrect Billing Address in the Purchase Order Form

You have created a purchase order and submit on order button. However system shows incorrect billing address in the Purchase Order output form.  

SAP Business ByDesign

1. Go to Purchase Requests and Orders work center
2. Go to  Purchase Orders view
3. Select the relevant Purchase Order and select Edit
4. Navigate to Output History tab
5. click on hyperlink to open the PDF form
6. You can see that incorrect address is updated in the PO output form

In the Bill-To address section of the address tab under Org Structures view, you still have the old Company name, or there is no bill-to address maintained. Hence system is picking the old company name as the description of  Bill-To address.

You need to update the Company Name under Bill To address with the latest or correct Company name. This should fix the problem with the new purchase orders. (Do not copy old POs which has wrong Bill-To)

1. Go to Organizational Management work center 
2. Go to Org Structures view 
3. Locate company and click on Edit
4. Navigate to Addresses tab
5. Under the Bill-To Address section, update the Company Name 
6. Click on Check and Activate the selected structure
7. Click on Save and close

Wrong Bill-To address in PO; Bill-To address section  , KBA , SRD-SRM-SI , Supplier Invoicing , Problem