SAP Knowledge Base Article - Public

3520584 - Exception "An error occurred. Please try resuming your work. If you still face issues, report an case." While Hiring an Employee in Personnel Administration

Symptom

You are trying to Hire an employee in Personnel Administration. Upon trying to Hire the employee, system throws an exception:

An error occurred. Please try resuming your work. If you still face issues, report an case.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Personnel Administration work center
  2. Go to Regular Tasks view
  3. Select tab Country XYZ (where XYZ is the Country name)
  4. Under Hiring section, select Hire Employee

An error Occurs : An error occurred. Please try resuming your work. If you still face issues, report an case.

Cause

The user does not have write access for regular tasks .

 

Resolution

Steps to provide Write access to regular task.

  1. Go to Application and user management work center
  2. Go to Business user and search for the User.
  3. Select Edit button and select Access Rights.
  4. Go to Access Restrictions tab
  5. Filter Work Center View Name with Regular tasks.
  6. For the write access change the restriction from no access to unrestricted.

Keywords

Hire Employee, An error occurred, Write Access , KBA , SRD-HR-PAD , Personnel Administration , Problem

Product

SAP Business ByDesign all versions