SAP Knowledge Base Article - Preview

3520701 - Unexpected ship-to party is determined when creating credit memo request with reference to invoice

Symptom

In customer billing, billing items have different ship-to parties in item level. When creating credit/debit memo request(or returns order) with reference to invoice, ship-to party of first item is determined instead of ship-to party of corresponding item.


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Environment

  • Sales And Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

KBA , SD-BF-PD , Partner Determination , Problem

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