SAP Knowledge Base Article - Preview

3520830 - BSP Error in CRM Web UI on Account Overview Page

Symptom

  • Encountered a BSP error in the CRM Web UI after selecting the BP and clicking on a specific person.
  • The issue may persist after implementing OSS note: 3399672 

    BSP error details:

    Exception class: CX_SY_REF_IS_INITIAL 

    Program: CL_BP_ROLES_ROLESLIST_CTXT====CP
    Include: CL_BP_ROLES_ROLESLIST_CTXT====CM005
    ABAP Class: CL_BP_ROLES_ROLESLIST_CTXT
    Method: IF_BSP_WD_HISTORY_STATE~STATE_STORE
    Line: 8
    Long text: An attempt was made to execute a dynamic method callon an initial(NULL-) object reference. The reference must refer to an object

      


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions

Keywords

BSP error, CRM UI, Account Overview Page, CX_SY_REF_IS_INITIAL , CL_BP_ROLES_ROLESLIST_CTXT====CP, CL_BP_ROLES_ROLESLIST_CTXT====CM005, IF_BSP_WD_HISTORY_STATE~STATE_STORE, OSS note 3399672, SAP note 3500410. , KBA , CRM-MD-BP , Business Partners , Problem

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