SAP Knowledge Base Article - Preview

3520865 - CDC_Email address update not reflecting in Console but correct in accounts.search

Symptom

  • Old email address is displayed on the Console (Identity Access-Profile) after changing the email address using the API "accounts.emailAccount.changeEmail".
  • The "accounts.search" API returns the updated email address as expected.


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Environment

  • SAP Customer Data Cloud
  • Identity Access
  • Core REST API & Server SDKs (JWT / PHP / Java)

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, SAP Customer Data Cloud, email address, update, accounts.search, accounts.emailAccount.changeEmail, console, namespace, synchronisation, accounts.setAccountInfo. , KBA , CEC-PRO-API , Core REST API & Server SDKs (JWT / PHP / Java) , Problem

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