Symptom
Launching content with an exam, the content is not closing when the exam is launched
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Login to Learning
- Launch content with exam
- Select the content then exam
- The content remains open while the exam is open. Therefore users can find the answers to questions while doing exam
Resolution
We can close content stored in the LMS when user launches an exam, but any external content can't be closed. The LMS can't control the browser window, just as we could not control if the user opened a separate browser window/tab during the exam to go to the same site. That window is not associated with the LMS.
Keywords
Content, exam, scorm, launch, learning , KBA , LOD-SF-LMS-CNT , Content , Problem
Product
SAP SuccessFactors Learning all versions