SAP Knowledge Base Article - Public

3520885 - Lock Other Content When in Progress

Symptom

Launching content with an exam, the content is not closing when the exam is launched

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  • Login to Learning
  • Launch content with exam
  • Select the content then exam
  • The content remains open while the exam is open. Therefore users can find the answers to questions while doing exam

Resolution

We can close content stored in the LMS when user launches an exam, but any external content can't be closed. The LMS can't control the browser window, just as we could not control if the user opened a separate browser window/tab during the exam to go to the same site. That window is not associated with the LMS.

Keywords

Content, exam, scorm, launch, learning  , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions