3520924 - State is NOT Displayed in Address field of Account

You maintain the State of the Account in the Address, however the Sate is not displayed in the Address - Row field. You notice that this only happens to certain Accounts.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Cloud for Customer

1. Go to the Customers work center
2. Go to the Accounts work center view
3. Create an Account
4. Maintain the State in the Address (e.g. 62 - Pas-de-Calais for France)

Result: The State is not displayed. 

This is an expected system behavior for certain countries.

The format of the Address is decided in the Business Configuration => Countries/Regions => Postal Attributes => Address Formatting Routine.

Depending on the formatting, a State is displayed in Address or not.

Examples

Country = France

001 - European standard address is maintained in Address Formatting Routine => State is not displayed.

Country = United Sates

004 - USA is maintained in Address Formatting Routine => State Code is not displayed.

Country = Japan

113 - Japan (new) is maintained in Address Formatting Routine => State name is displayed.

address, state, missing, row, account, customer, country, region , KBA , LOD-CRM-ACC , Account , Problem