SAP Knowledge Base Article - Public

3521005 - How to create direct link to an object with SSO logon for Workflow Rules

Symptom

The usage of SSO link within Workflow Rules has been evaluated and it is desired to know how it works.

Environment

SAP Cloud for Customer

Resolution

If it is needed to link objects from SAP Sales Cloud only with the ID, Deep Links can also be used in content or templates of mail based Workflows for Approvals and Reviews. All deep links have the following syntax:

In case Single Sign On (SSO) is being used, then add the following parameter to the shown syntax: &OBNRedirect=X. and after the URL parameter ###### add -sso. This results in the following link:

 

Please check below the example SSO URLs to use in the desired Workflow Rule and the related Object ID:

SAP Sales Cloud Object
 
 
 
 		Example URLTechnical key for Deep Link
AccountCOD_ACCOUNT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#AccountID#&param.Type=COD_ACCOUNT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
ContactCOD_CONTACT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#ContactID#&param.Type=COD_CONTACT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Competitor
COD_COMPETIT_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#CompetitorID#&param.Type=COD_COMPETIT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
 
Partner
COD_PARTNER_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#PartnerID#&param.Type=COD_PARTNER_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
 
Partner Contact
COD_PARTNERCONTACT_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#PartnerContactID#&param.Type=COD_PARTNERCONTACT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
EmployeeCOD_EMPLOYEES
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#BusinessPartnerID#&param.Type=COD_EMPLOYEES&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Opportunity
COD_OPPTUNITY_THINGTYPE
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#OpportunityID#&param.Type=COD_OPPORTUNITY_THINGTYPE&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Sales Quote
COD_QUOTE_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#SalesQuoteID#&param.Type=COD_QUOTE_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Sales Order
COD_SALESORDER_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#SalesOrderID#&param.Type=COD_SALESORDER_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
ProductCOD_MATERIAL
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#ProductID#&param.Type=COD_MATERIAL&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
AppointmentCOD_APPOINTMENT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#AppointmentID#&param.Type=COD_APPOINTMENT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
AssignmentCOD_ASSIGNMENT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#AssignmentID#&param.Type=COD_ASSIGNMENT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
 
Phone callCOD_PHONECALL
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&Param.InternalID=#PhoneCallID#&param.Type=COD_PHONECALL&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
TaskCOD_TASK
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#TaskID#&param.Type=COD_TASK&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
EmailCOD_EMAIL
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#EmailID#&param.Type=COD_EMAIL&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Visit
COD_VISIT_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#VisitID#&param.Type=COD_VISIT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Sales LeadCOD_MARKETINGLEAD
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#SalesLeadID#&param.Type=COD_MARKETINGLEAD&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Lead
COD_MKT_PROSPECT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#LeadID#&param.Type=COD_MKT_PROSPECT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
TicketCOD_SRQ_AGENT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#TicketID#&param.Type=COD_SRQ_AGENT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
WarrantyCOD_WARRANTY_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#WarrantyID#&param.Type=COD_WARRANTY_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Installation PointCOD_IPOINT__TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#InstallationPointID#&param.Type=COD_IPOINT__TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Installed Base
COD_IBASE_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#InstalledBaseID#&param.Type=COD_IBASE_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Registered Product
COD_REGISTERED_PRODUCT_TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#RegisteredProductID#&param.Type=COD_REGISTERED_PRODUCT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
CampaignCOD_CAMPAIGN
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#CampaignID#&param.Type=COD_CAMPAIGN&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Target Group
COD_TARGETGROUP.TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#TargetGroupID#&param.Type=COD_TARGETGROUP.TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Deal RegistrationCOD_DEALREG_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#DealID#&param.Type=COD_DEALREG_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Product ListCOD_PRODUCTLIST_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#ProductListID#&param.Type=COD_PRODUCTLIST_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Org. UnitCOD_ORGUNIT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#OrgID#&param.Type=COD_ORGUNIT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
ContractCONTRACT_TT
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#ContractID#&param.Type=CONTRACT_TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
Contract Account
COD_CONTRACTACCOUNT_TT.TT
 
 
 
 
 
 
 
 
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&param.InternalID=#ContractAccountID#&param.Type=COD_CONTRACTACCOUNT_TT.TT&sapbyd-agent=TAB
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Keywords

KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer core applications all versions