Symptom
The usage of SSO link within Workflow Rules has been evaluated and it is desired to know how it works.
Environment
SAP Cloud for Customer
Resolution
If it is needed to link objects from SAP Sales Cloud only with the ID, Deep Links can also be used in content or templates of mail based Workflows for Approvals and Reviews. All deep links have the following syntax:
In case Single Sign On (SSO) is being used, then add the following parameter to the shown syntax: &OBNRedirect=X. and after the URL parameter ###### add -sso. This results in the following link:
Please check below the example SSO URLs to use in the desired Workflow Rule and the related Object ID:
SAP Sales Cloud Object
| Example URL | Technical key for Deep Link |
Account | COD_ACCOUNT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#AccountID#¶m.Type=COD_ACCOUNT_TT&sapbyd-agent=TAB
|
Contact | COD_CONTACT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#ContactID#¶m.Type=COD_CONTACT_TT&sapbyd-agent=TAB
|
Competitor |
COD_COMPETIT_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#CompetitorID#¶m.Type=COD_COMPETIT_TT&sapbyd-agent=TAB
|
Partner |
COD_PARTNER_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#PartnerID#¶m.Type=COD_PARTNER_TT&sapbyd-agent=TAB
|
Partner Contact |
COD_PARTNERCONTACT_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#PartnerContactID#¶m.Type=COD_PARTNERCONTACT_TT&sapbyd-agent=TAB
|
Employee | COD_EMPLOYEES |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#BusinessPartnerID#¶m.Type=COD_EMPLOYEES&sapbyd-agent=TAB
|
Opportunity |
COD_OPPTUNITY_THINGTYPE
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#OpportunityID#¶m.Type=COD_OPPORTUNITY_THINGTYPE&sapbyd-agent=TAB
|
Sales Quote |
COD_QUOTE_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#SalesQuoteID#¶m.Type=COD_QUOTE_TT&sapbyd-agent=TAB
|
Sales Order |
COD_SALESORDER_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#SalesOrderID#¶m.Type=COD_SALESORDER_TT&sapbyd-agent=TAB
|
Product | COD_MATERIAL |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#ProductID#¶m.Type=COD_MATERIAL&sapbyd-agent=TAB
|
Appointment | COD_APPOINTMENT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#AppointmentID#¶m.Type=COD_APPOINTMENT&sapbyd-agent=TAB
|
Assignment | COD_ASSIGNMENT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#AssignmentID#¶m.Type=COD_ASSIGNMENT_TT&sapbyd-agent=TAB
|
Phone call | COD_PHONECALL |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect&Param.InternalID=#PhoneCallID#¶m.Type=COD_PHONECALL&sapbyd-agent=TAB
|
Task | COD_TASK |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#TaskID#¶m.Type=COD_TASK&sapbyd-agent=TAB
|
COD_EMAIL |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#EmailID#¶m.Type=COD_EMAIL&sapbyd-agent=TAB
| |
Visit |
COD_VISIT_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#VisitID#¶m.Type=COD_VISIT_TT&sapbyd-agent=TAB
|
Sales Lead | COD_MARKETINGLEAD |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#SalesLeadID#¶m.Type=COD_MARKETINGLEAD&sapbyd-agent=TAB
|
Lead |
COD_MKT_PROSPECT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#LeadID#¶m.Type=COD_MKT_PROSPECT&sapbyd-agent=TAB
|
Ticket | COD_SRQ_AGENT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#TicketID#¶m.Type=COD_SRQ_AGENT_TT&sapbyd-agent=TAB
|
Warranty | COD_WARRANTY_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#WarrantyID#¶m.Type=COD_WARRANTY_TT&sapbyd-agent=TAB
|
Installation Point | COD_IPOINT__TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#InstallationPointID#¶m.Type=COD_IPOINT__TT&sapbyd-agent=TAB
|
Installed Base |
COD_IBASE_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#InstalledBaseID#¶m.Type=COD_IBASE_TT&sapbyd-agent=TAB
|
Registered Product |
COD_REGISTERED_PRODUCT_TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#RegisteredProductID#¶m.Type=COD_REGISTERED_PRODUCT_TT&sapbyd-agent=TAB
|
Campaign | COD_CAMPAIGN |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#CampaignID#¶m.Type=COD_CAMPAIGN&sapbyd-agent=TAB
|
Target Group |
COD_TARGETGROUP.TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#TargetGroupID#¶m.Type=COD_TARGETGROUP.TT&sapbyd-agent=TAB
|
Deal Registration | COD_DEALREG_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#DealID#¶m.Type=COD_DEALREG_TT&sapbyd-agent=TAB
|
Product List | COD_PRODUCTLIST_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#ProductListID#¶m.Type=COD_PRODUCTLIST_TT&sapbyd-agent=TAB
|
Org. Unit | COD_ORGUNIT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#OrgID#¶m.Type=COD_ORGUNIT_TT&sapbyd-agent=TAB
|
Contract | CONTRACT_TT |
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#ContractID#¶m.Type=CONTRACT_TT&sapbyd-agent=TAB
|
Contract Account |
COD_CONTRACTACCOUNT_TT.TT
|
https://my######.crm.ondemand.com/sap/public/byd/runtime?bo_ns=http://sap.com/thingTypes&bo=COD_GENERIC&node=Root&operation=OnExtInspect¶m.InternalID=#ContractAccountID#¶m.Type=COD_CONTRACTACCOUNT_TT.TT&sapbyd-agent=TAB
|
Keywords
KBA , LOD-CRM-WKF , Workflow , How To