Symptom
- The SAP Analytics Cloud (SAC) Dashboard experiences issues when running in light view mode or via a shared link.
- The issues include missing widget background colour, number formatting issues, and alignment issues.
- The problem only occurs while running the dashboard via view mode or duplicate dashboard screen.
Environment
SAP Analytics Cloud (Enterprise) 2024.15.11
Reproducing the Issue
- Access the SAC Production tenant and navigate to Files > My Files > story folder.
- Open the Story - it works normally
- Duplicate the browser tab or open directly through link.
- Observe the issue.
Resolution
A fix was deployed in Q4 2024 that resolved the issue.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, Light View Mode, Dashboard, Widget Background Color, Number Formatting, Alignment Issues, Patch Upgrade, SAC Lite Viewer, model name, duplicate, tab. , KBA , LOD-ANA-LWV , SAC Lite Viewer , Problem
Product
SAP Analytics Cloud all versions