Symptom
You have configured the Intelligent Services Center Event (ISC) 'Update of Job Application Status' which records every time an application is moved from one status to another in the pipeline however, when a candidate is in a 'Hirable' status and get processed in Manage Pending Hires, their status moves to the 'Hired' status but the event 'Update of Job Application Status' does not record the update.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Move a candidate to a status that is configured as 'Hirable' in the Applicant Status Configuration
- Process the candidate in Manage Pending Hires
- The application should now have moved to the 'Hired' status
- Navigate to Admin Center > Intelligent Services Center > and search for the Event 'Update of Job Application Status'
- Click on the number under the 'Events Raised' column
- Notice that the event was not recorded
Resolution
The Recruiting Management (RCM) Engineering team are aware of this issue and are actively working on a fix for this issue.
Keywords
ISC, event, update, of, job, application, status, candidate, manage, pending, hires, RCM, Recruiting, Management, recorded, intelligent, services, center, integration , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed