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3521195 - Unable to create account domain\SAP_<SAPSID>_GlobalAdmin while installing SAP Content Server 7.5

Symptom

The following error occurs in instdir_sapinst.log

ERROR YYYY-MM-DD HH:MM:SS. (domain\userid) id=syslib.sysCallFailedWithStackTrace errno=FSL-00009
System call failed. DETAILS: Error -2147024891 (Access is denied.) in execution of system call 'IADsGroup::SetInfo' with parameter (), line (XXX) in file (X:/depot/bas/754_REL/bc_753_REL/src/ins/SAPINST/impl/src/syslib/account/synxcgroup.cpp), stack trace: CThrThread.cpp: 83: CThrThread::threadFunction()
CSiServiceSet.cpp: 63: CSiServiceSet::executeService()
...
syxxccache.cpp: 216: CSyAccountCache::getGroupImpl(name="domain\SAP_SAPSID_GlobalAdmin", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* )
synxcgroup.cpp: 47: CSyGroupImpl::CSyGroupImpl(domain\SAP_SAPSID_GlobalAdmin, bool bCreate)
synxcgroup.cpp: 839: CSyGroupImpl::addToOS(ISyProgressObserver* pObserver)
.

ERROR YYYY-MM-DD HH:MM:SS. (domain\userid) id=syslib.account.creationFailed errno=FSL-01002
Unable to create account domain\SAP_SAPSID_GlobalAdmin. Access is denied.


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Environment

SAP Content Server 7.5

Product

SAP Content Server all versions

Keywords

SAP Content Server, SAP Content Server 7.5, Windows, domain, domain user, domain installation, GlobalAdmin, Access is denied, Unable to create account domain, FSL-00009, FSL-01002 , KBA , BC-SRV-KPR-CS , SAP Content Server , Problem

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