SAP Knowledge Base Article - Preview

3521580 - How to Use the Sales and Service Cloud V2 - Case API on SAP API Business Hub

Symptom

Users are unsure how to interact with the Sales and Service Cloud V2 - Case API on the SAP API Business Hub for creating, updating, retrieving, and deleting cases via API requests.


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Environment

Product

SAP Build Apps all versions

Keywords

API, SAP API Business Hub, Sales and Service Cloud V2, Case API, GET, POST, PATCH, DELETE, Basic Authentication, API endpoints, API methods, API documentation, API permissions, case retrieval, case creation, case update, case deletion, API request execution, JSON body, response status, 401 Unauthorized, 400 Bad Request, troubleshooting API, API access rights, Postman, API testing, SAP environment configuration. , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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