SAP Knowledge Base Article - Preview

3521580 - How to Use the Sales and Service Cloud V2 - Case API on SAP API Business Hub

Symptom

  • Users are unsure how to interact with the Sales and Service Cloud V2 - Case API on the SAP API Business Hub for creating, updating, retrieving, and deleting cases via API requests.
  • This KBA provides basic guidance for interacting with the Case API via SAP API Business Hub. It does not cover advanced scenarios such as complex entity relationships, concurrency handling, or dependent object updates.


Read more...

Environment

Product

SAP Build Apps all versions

Keywords

API, SAP API Business Hub, Sales and Service Cloud V2, Case API, GET, POST, PATCH, DELETE, Basic Authentication, API endpoints, API methods, API documentation, API permissions, case retrieval, case creation, case update, case deletion, API request execution, JSON body, response status, 401 Unauthorized, 400 Bad Request, troubleshooting API, API access rights, Postman, API testing, SAP environment configuration. , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.