SAP Knowledge Base Article - Preview

3521600 - Long Running Initiate IAS Upgrade in SuccessFactors

Symptom

  • 'Initiate the SAP Cloud Identity Services Identity Authentication Service Integration' not completed after two hours
  • Upgrade Center status shows as 'Upgrade Now - In Progress' for 'Initiate the SAP Cloud Identity Services Identity Authentication Service Integration' 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP Cloud Platform Identity Authentication Service

Product

SAP Cloud Identity Services all versions

Keywords

SuccessFactors, IAS, Identity Authentication Service, Upgrade Center, long running, integration, issue, resolution, script, support access, in progress , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

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