SAP Knowledge Base Article - Public

3521641 - Playbook Can Only Be Assigned to Unique Sales Cycle

Symptom

Playbook is not assigned to opportunities with different sales cycle.

Environment

SAP Sales Cloud Version 2

Cause

Once you create a playbook, the opportunity sales cycle is a mandatory field. The playbook will only be assigned to the sales cycle selected at time of creation.

Resolution

It's necessary to create a playbook for each sales cycle in order for the playbook to be applied.

See Also

Help Documentation: Create Playbooks

Keywords

Playbook, Sales cycle, Opportunity , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0