SAP Knowledge Base Article - Public

3521664 - How to show candidate's username in recruiting email notification template - Recruiting Management

Symptom

When "Use email as external applicant user ID" option is disabled in Provisioning, candidate can use username to create account instead of email address.

How to show the username in recruiting email notification?

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. In Provisioning > Company Settings page, disable "Use email as external applicant user ID" option
  2. Go to external career site, create an account
  3. Candidate can create account via username instead of email address
  4. Now we need to send a email notification to candidate with the username

Resolution

It's a current system limitation.

Adding a username to the recruiting email notification template is not supported.

None of the standard tokens capture this field value.

We encourage you to submit an enhancement request to have this functionality considered within future development cycles.

For detailed steps on how to raise an enhancement request please follow KBA : 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me 

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

Keywords

CAREERSITE_USER_NAME, tokens, candidate username, create profile, external career site , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions

Attachments

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