3521744 - Warehouse Confirmation (Customer Return) Has No Associated Journal Entry

No journal entry created for warehouse confirmation (customer return) in a third-party order + inter-company transaction document flow.

SAP Business ByDesign

1. Go to work center Inbound Logistics.
2. Access view Task Control.
3. Search task ABC, open warehouse request DEF in the below.
4. Select tab Document Flow, this task has a following warehouse confirmation WARE_CONF which has no journal entry.

*ABC, DEF, WARE_CONF represent document ID.

This is a third-party order + inter-company transaction document flow. In the inbound delivery notification (customer return) before warehouse request DEF, Follow-up Activity is maintained as Return to Supplier; Externally-Owned Stock is ticked. Hence, in warehouse confirmation WARE_CONF, all line items have same owner ID which is the account in the document flow, therefore there is no impact to financial data. These received stock should be returned to supplier later (Return to Supplier needs to be created manually) and cannot be used for other purposes.

System works as designed.

Warehouse Confirmation, Journal Entry, Inter-company, Third-Party Order, Customer Return , KBA , AP-SLP-CNF , Site Logistics Confirmation , Problem