3521755 - No entries can be found in app Manage Credit Accounts after assigning SAP Credit Management Role to the business partner.

After scheduling job template <Assign Credit Management Role to Business Partners> to business partner (for example 0001), then search the business partner 0001 in the app Manage Credit Accounts, but no result found.

SAP S/4HANA Cloud Public Edition

1. Go to app Schedule Credit Management Jobs, click on "Create".
2. Select <Assign Credit Management Role to Business Partners> in the "Job Template" field, then click on "Step 2", "Step 3".
3. In the Parameters section, fill the "Business Partner" field, deselect the "Create Credit Profile" field, and select the "Update Run" field. Click on "Schedule".
4. The status of the created job turns to "Finished", then go to app Manage Credit Accounts.
5. Search for the business partner maintained above, but no result found.

There are two possible causes to this issue:

• The rules for scoring and credit check of the business partner haven't been updated before the BP role SAP Credit Management assigned to the business partner.
• Credit profile of the business partner has not been maintained.

First of all, maintain the rule for scoring and credit check for the business partner:

1. Go to SSCUI 103113 - Create Rule for Scoring and Credit Limit Calculation, select the rule as needed and drill down to the next level "Credit Limit". Make an entry there.
2. Go to app Schedule Credit Management Jobs, create job with job template <Update Rules for Scoring and Credit Check>.
3. In the parameters section, maintain the below fields as needed: "Business Partner" (for example 0001), "Change Rule to" and "Change check Rule to".
4. Select "Update Run" button and click on "Schedule".
5. Still in app Schedule Credit Management Jobs, create job with job template <Assign Credit Management Role to Business Partners> to assign the SAP Credit Management Role to the business partner 0001.

After the BP role SAP Credit Management is assigned to the business partner, it is necessary to maintain the credit profile before the creation of the credit account.

Please follow the instruction bellow to maintain the credit profile:

1. Go to app Maintain Business Partner, fill the "Busn. Partner" field with 0001, then click on "Enter".
2. Double click the business partner, select SAP Credit Management in the "Display in BP Role:" field, and click on "Enter".
3. Click on "Credit Segment Data" button, then click on "Switch Between Display and Change" to change to the change mode.
4. Link the business partner 1000 to the specific credit segment, then set the credit limit and other fields as needed, click on "Save".
5. The page will jump to "Credit Profile" section, set up the Rules, Risk Class, Check Rule as needed.
6. After completing the configuration, then click on "Save".

Now the credit account of the business partner 0001 has been successfully created.

Manage Credit Accounts, Schedule Credit Management Jobs, Maintain Business Partner, job template, Update Rules for Scoring and Credit Check, SAP_FIN_UKM_MASSDATA_UPDATE_4, Assign Credit Management Role to Business Partners, SAP_FIN_UKM_MASSDATA_UPDATE_5,  SSCUI 103113, Create Rule for Scoring and Credit Limit Calculation, credit profile, maintain credit profile. , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem