SAP Knowledge Base Article - Public

3521838 - SSN Field asterisk Redesigned Applicant Workbench - Recruiting Management

Symptom

  • In the redesigned applicant tracking workbench, the SSN field displays 5 asterisks : ***** even when the field is left blank by the candidate.
  • This issue does not occur in the legacy workbench.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access the redesigned applicant tracking workbench.
  2. Open a candidate application.
  3. The SSN field shows 5 asterisks on a candidate application even though the field is blank and has not been completed by the candidate 

Cause

Resolution

The issue has been identified and fixed by the Engineering team and will be available as part of the b2411 release.

Keywords

SSN field, asterisks, blank, candidate application, redesigned, applicant tracking workbench, SAP SuccessFactors Recruiting, b2411, * , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Known Error

Product

SAP SuccessFactors Recruiting all versions