3521842 - Unexpected Display of Promoted Data in SAP SuccessFactors Compensation

When promoting an employee A on a worksheet, another employee B's promoted data (final job role/final pay grade...) will automatically appear even when the employee B hasn't been promoted.

SAP SuccessFactors Compensation

1. Open the problem worksheet, make promotion for employee A, click save.
2. Another employee B in the same worksheet will display promotion data, such as final job role, final pay grade.

This kind of issue can happen when template was used for promotion and now effective date is changed, but the previous promotion data still stores in database. For example, template effective date was initially set as 9th Sep and worksheets launched. Employees were promoted with this effective date, then the worksheets were deleted. Now change template effective date to 8th Sep and launch worksheets again, the issue occurs.

If any customer faces the issue, please raise a case to SF Support. Support will further contact Engineering team to set up a corrupted data cleanup job to query the database clearing promotion records.

Please note: Always avoid changing the template effective date after promoting employees.

promotion, worksheet, deleted promotion, wrong promotion, final job role, final pay grade, template effective date, corrupted data, cleanup job. , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Problem