3521974 - The Contract Account Field is Missing in the Ticket Facet of Customer Master Data

There is no standard field name Contract Account within the ticket's facet of an account.

SAP CLOUD FOR CUSTOMER.

1. Go to the Customers work center.
2. Go to the Account view.
3. Search and open account LMN (where LMN represents the account name).
4. Go to the Tickets facet of account LMN.
5. Go to the Adaptation Mode for this ticket facet screen of account LMN.
6. There is no Contract Account field available to adapt and make it visible.

Currently, standard field contract account is not provided within ticket's facet of an account.

This is the current system behavior.

Contract Account, Account, Customer, Ticket facet, Adaptation , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , Problem