SAP Knowledge Base Article - Preview

3522094 - "Software Component # unknown" in Charm

Symptom

  • One of the following error messages is encountered when processing the change document in SAP Solution Manager CHARM:
    • "Software Component IBPCLOUD unknown" 
    • "Software Component SAP CLOUD unknown" 
  • The error occurs when triggering the import of transport requests


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

SAP Solution Manager, CHARM, Error, Change Document, Transport Release, solman, change request management, IBPCLOUD, software component, transport request, import, error, 'IBPCLOUD', unknown Software Component SAP CLOUD, SAP CLOUD, unknown software component , KBA , SV-SMG-CM , Change Request Management , Problem

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