Symptom
- One of the following error messages is encountered when processing the change document in SAP Solution Manager CHARM:
- "Software Component IBPCLOUD unknown"
- "Software Component SAP CLOUD unknown"
- The error occurs when triggering the import of transport requests
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager 7.2
Keywords
SAP Solution Manager, CHARM, Error, Change Document, Transport Release, solman, change request management, IBPCLOUD, software component, transport request, import, error, 'IBPCLOUD', unknown Software Component SAP CLOUD, SAP CLOUD, unknown software component , KBA , SV-SMG-CM , Change Request Management , Problem
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