Symptom
You would like to disable E-mail notifications for attendees of Visits or Appointments.
Environment
SAP Cloud for Customer
Resolution
It is not possible to completely disable e-mail notifications for attendees of Visits and Appointments. Business Users in the system can, however, unsubscribe from e-mail notifications for particular objects. When the attendee opens the notification popup, they will see an e-mail symbol on the right side of the notification. If they deselect the e-mail icon (=> unsubscribe from e-mail), they will no longer receive notifications from that object.
See Also
Keywords
visit attendee, appointment attendee, attendee e-mail notification , KBA , LOD-CRM-ACT , Activities , Problem