SAP Knowledge Base Article - Public

3522105 - Disable E-mail notifications for Visits and Appointments

Symptom

You would like to disable E-mail notifications for attendees of Visits or Appointments.

Environment

SAP Cloud for Customer

Resolution

It is not possible to completely disable e-mail notifications for attendees of Visits and Appointments.  Business Users in the system can, however, unsubscribe from e-mail notifications for particular objects.  When the attendee opens the notification popup, they will see an e-mail symbol on the right side of the notification.  If they deselect the e-mail icon (=> unsubscribe from e-mail), they will no longer receive notifications from that object.

See Also

3138352 - Visits Attendees Are Not Automatically Determined

Keywords

visit attendee, appointment attendee, attendee e-mail notification , KBA , LOD-CRM-ACT , Activities , Problem

Product

SAP Cloud for Customer core applications 2408