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3522152 - Inconsistent Alert Triggering in PI Java Scheduler via AlertConsumerJobV2 with Error: "530 5.7.0 Authentication Required"

Symptom

You are in the process of configuring Component-Based Message Alerting (CBMA) within Process Integration (PI) or Process Orchestration (PO) and setting up the Microsoft Office 365 SMTP details in the JavaMail Client Service.

Under the NWA Job Scheduler, the AlertConsumerJobV2 has been configured but has been failing.

There is following error in XPI Inspector trace as per 2381478 - XPI traces for Component Based Message Alerting

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[EXCEPTION]
com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 authentication required

at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2267)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1758)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1257)
at com.sap.aii.alert.consumer.job.AlertConsumerJob.sendMail(AlertConsumerJob.java:202)
at com.sap.aii.alert.consumer.job.AlertConsumerJob.generateAndSendMailReports(AlertConsumerJob.java:428)
at com.sap.aii.alert.consumer.job.AlertConsumerJob.onJob(AlertConsumerJob.java:103)
at com.sap.engine.services.scheduler.runtime.mdb.MDBJobDelegateImpl$1.run(MDBJobDelegateImpl.java:678)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAs(Subject.java:422)

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Environment

  • SAP NetWeaver
  • SAP Process Integration

Product

SAP NetWeaver 7.5

Keywords

AlertConsumer Job, alerting, failing, PI, PO, XI, AUTH, open relay, SMTP, mail, email, com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.0 authentication required ,mail.smtp.auth , KBA , BC-XI-ALR-CBA-JAV , Java , Problem

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