3522158 - Non-Interactive Elements Receiving Focus on Screen Reader - Employee Central

• Non-interactive elements are receiving keyboard focus.
• This issue is particularly evident when there are no attachments, and the list item containing the text "no attachments" receives keyboard focus.
• This behavior is observed across all dialogs where a document needs to be uploaded.
• The situation impacts screen reader users as it is interpreted as an interactive element.
• The associated WCAG guideline is 2.4.3_FocusOrder.

SAP SuccessFactors Employee Central

1. Navigate to a dialog where a document needs to be uploaded.
2. Observe that the list item containing the text "no attachments" receives keyboard focus when there are no attachments.

The cause of this issue is the UI5 design of SAP SuccessFactors. By design, all list items receive keyboard focus, regardless of whether they are interactive or not.

1. Understand that this behavior is by design in SAP SuccessFactors HCM Suite.
2. Recognize that all list items will receive keyboard focus, whether they are interactive or not.
3. No further action is required as this is the expected behavior.

In case this is important to your business, we encourage you to submit an idea for SAP SuccessFactors Products to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.coIfm/. For detailed steps on How to Submit Ideas for SAP SuccessFactors Products, please refer to KBA 2090228.

SAP SuccessFactors HCM Core, Non-Interactive Elements, Keyboard Focus, Accessibility, Screen Reader, WCAG 2.4.3_FocusOrder, UI5 Design , KBA , LOD-SF-EP-ACC , SuccessFactors Employee Profile Accessibility , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions