Symptom
When you use serial numbers in third-party order processing, the update of the serial numbers for the system status and partner data is missing.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The SAP standard system does not support updating serial numbers for third-party business. It is unimportant whether the processing also has only an invoice or a statistical goods receipt, too
Resolution
You have to maintain the affected serial numbers manually, using Change Material Serial Number app
Keywords
KBA , LO-MD-SN-2CL , Serial Numbers (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions