3522184 - Third-party order processing with serial numbers in SAP S/4HANA Cloud Public Edition

Symptom

When you use serial numbers in third-party order processing, the update of the serial numbers for the system status and partner data is missing.

Environment

SAP S/4HANA Cloud Public Edition

Cause

The SAP standard system does not support updating serial numbers for third-party business. It is unimportant whether the processing also has only an invoice or a statistical goods receipt, too

Resolution

You have to maintain the affected serial numbers manually, using Change Material Serial Number app

Keywords

KBA , LO-MD-SN-2CL , Serial Numbers (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions