Symptom
When a candidate is initiated the BPE following error appear in To-do tile:
"jobInfo: Work Site “ABCDE” is not associated with Location “VWXYZ”. Check the Work Site data object configuration and enter a valid Location."
Environment
SAP SuccessFactors Onboarding
Cause
The issue is caused because of the missing association between Work Site and Location
Resolution
To resolve the issue, it's necessary either to pass both parent and child values or not pass both from RCM.
If data is not being passed from RCM, the data will be copied from the previous record.
If the child's value is not present in the old record, it's not a problem, but if it's present and it does not match the relationship, then there will be an error. This is the behavior with the Service Layer implemented in release 2405.
Please refer to the Prerequisites in the documentation: Enabling the Enhanced Onboarding Process for Internal Hires
Keywords
Onboarding, data, rcm, onb, obx, work, site, not, associated, with, location, data, object, configuration, valid, location, is not associated with Location, Check the Work Site data object configuration and enter a valid Location, service layer, bpe error, to-do tile , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
SAP Knowledge Base Article - Public