Symptom
When a candidate is initiated the BPE following error appear in To-do tile:
"jobInfo: Work Site “ABCDE” is not associated with Location “VWXYZ”. Check the Work Site data object configuration and enter a valid Location."
Environment
SAP SuccessFactors Onboarding
Cause
The issue is caused because of the missing association between Work Site and Location
Resolution
To resolve the issue, It's necessary either pass both parent and child values or do not pass both from RCM.
If data is not being passed from RCM, the data will be copied from previous record.
If child value is not present in the old record, it's not a problem, but if it's present and it's not matching the relationship, then there will be an error. This is the behavior with Service Layer implemented in release 2405.
Please refer to the Prerequisites in documentation: Enabling the Enhanced Onboarding Process for Internal Hires
Keywords
Onboarding, data, rcm, onb, obx, work, site, not, associated, with, location, data, object, configuration, valid, location, is not associated with Location, Check the Work Site data object configuration and enter a valid Location, service layer, bpe error, to-do tile , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem