Symptom
- In SAP Customer Data Cloud (CDC), subscriptions are not displayed in the console for certain contacts.
- Despite being present in the consent history, the subscription is not visible in the CDC console.
- The issue affects approximately 90,000 contacts.
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Environment
- SAP Customer Data Cloud
- SAP ERP Central Component
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
- SAP S/4HANA
Product
SAP Customer Data Cloud all versions
Keywords
SAP Customer Data Cloud, subscription, CDC console, consent history, double opt-in, DOI, setAccountInfo, Non verified accounts only, Accounts Schema section, subscription update. , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , How To
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