SAP Knowledge Base Article - Public

3522337 - List Price Value Not Fetched in the Shopping Cart

Symptom

When creating a shopping cart for a product, system does not fetch the pricing values for it although a list price has been maintained in the system. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center.
  2. Go to Self-Service Overview view.
  3. Select Go Shopping hyperlink.
  4. In the opened window fill in the required fields and select Next button.
  5. Select Add Row button and enter the product ID which has a list price and quantity details.
  6. See that the system does not fetch the pricing details and the price is shown as ZERO in the table.

Cause

This is the standard behavior of SAP Business ByDesign system. System will not fetch the pricing values in the shopping cart during creation.

Resolution

When finishing the shopping cart, the system will check in the master data for the pricing values (in this case the list price). And the price details will be displayed in the purchase request which is created from the shopping cart.

Keywords

Shopping Cart; List Price; Product , KBA , AP-PRP , Purchase Request Processing , Problem

Product

SAP Business ByDesign all versions