SAP Knowledge Base Article - Public

3522455 - Dynamic photos in a crystal report are cut off and zoomed in when viewing the report in BI Launchpad

Symptom

  • Dynamic photos in a crystal report are cut off and zoomed in when viewing the report in BI Launchpad after migrating them to version BI 4.3 SP 3 Patch 1.
  • The photos are shown correctly in Crystal Reports designer.

Environment

SAP BusinessObjects Business Intelligence Platform 4.3 SP 3 Patch 1

Reproducing the Issue

  1. Create a dynamically changing image in Crystal Reports designer.
  2. It shows fine in the client tool.
  3. Save the report to the Repository.
  4. Open the report in BI Launchpad.
  5. Observe it zoomed in and only part of the image is shown.

Resolution

Issue is fixed from version BI 4.3 SP3 Patch 9 (or higher).

Keywords

image picture photo dynamic crystal bi launchpad sp3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Problem

Product

SAP Crystal Server 2020