Symptom
- In SAP Analytics Cloud (SAC), the error "Failed to save comments" is encountered when saving a data point comment. This issue also occurs with the Admin role.
- The following error is seen in the commenting call in the network trace:
{
"commentStatusCode": "error",
"exception": {
"packageId": "sap.fpa.services.commenting.authorizationManager",
"objectName": "",
"messageId": "COMMENT_ERROR_DIMENSION_NOT_FOUND",
"args": [],
"message": "User does not have access to this member in Dimension:xxx , Cube: yyy or failed due to conflicting dimension members.",
"stack": ""
}
Environment
SAP Analytics Cloud
Reproducing the Issue
- Open the story in SAC.
- Attempt to add a comment in a table data cell or a commenting widget.
Cause
The error "Failed to save comments" occurs due to a mismatch (no intersection) of dimension members selected in the story filter / page filter / input control and the comment context.
For example,
- the member selected for the dimension in the input control is A. The member selected in the table filter for this dimension is B.
- the member selected for the dimension in the story filter is A and B. The member selected in the comment widget for this dimension is C.
- the hierarchy selected for this dimension in the story filter is A. The hierarchy selected for the same dimension in the table filter is B. As a result, it returns an empty intersection between child members of this dimension in the hierarchy A in the story filter vs the child members of the dimension in the hierarchy B in the table.
Resolution
Make sure the dimension members selected in the story filter / page filter / input control vs. the comment context have intersections.
Keywords
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