Symptom
- The issue arises when the Joule is enabled in the SuccessFactors instance.
- When the related use case is querying about a user, the correct user is displayed, however the navigation button to navigate to the corresponding profile page is missing from the Joule response.
- The absence of this button prevents the user from accessing the required profile.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors HCM Suite all versions
Keywords
SuccessFactors, Joule, missing button, profile navigation, user profile, manager profile, SAP SuccessFactors Platform, button , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , LOD-SF-PLT , Platform Foundational Capabilities , Problem
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