SAP Knowledge Base Article - Preview

3522863 - CC Role notification from workflow only received by the first recipient - Employee Central

Symptom

  • Workflows without approvers (only CC Roles), it was observed that only the first recipient defined in the workflow as CC receives the email notification.
  • This issue persists regardless of the order in which the CC entries are defined.
  • The expectation is that all recipients defined in the workflow as CC should receive a mail notification.


Read more...

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

Workflow, CC notification, first recipient, email notification, same display name, unique display name, person ID, rename users, all recipients, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , LOD-SF-EC-WFL-RUT , Workflow Routing, Dynamic Roles & Groups , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.