Symptom
- Workflows without approvers (only CC Roles), it was observed that only the first recipient defined in the workflow as CC receives the email notification.
- This issue persists regardless of the order in which the CC entries are defined.
- The expectation is that all recipients defined in the workflow as CC should receive a mail notification.
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Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM
Product
Keywords
Workflow, CC notification, first recipient, email notification, same display name, unique display name, person ID, rename users, all recipients, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC-WFL-CUS , Custom Workflow Notifications , LOD-SF-EC-WFL-RUT , Workflow Routing, Dynamic Roles & Groups , LOD-SF-EC-WFL-TOL , Admin Tools, Pending Req, Admin Alerts, Check Tool , How To
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