SAP Knowledge Base Article - Public

3523056 - Unified Data Model - Configured AI- Assisted Skills Matching component does not appear on the search page or job details page - Recruiting Marketing

Symptom

After enabling the AI-Assisted Skills matching for Resumes feature in CSB, the component does not appear on the search page as expected

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In CSB, under Layouts > Search Results > Settings >  Enable AI-Assisted Skills Matching for Resumes and save
  2. Open the search page
  3. The component does not appear 
  4. Open the job details page
  5. The component does not appear

Cause

There are several Possible causes : 

  1. The locale used is not supported
  2. The feature is not enabled in Bizx

Resolution

1 - Selected locale is not supported
Not all RMK available locales support the feature. The following locales are not supported. When selected, the component will not be shown. 

ar_SAالعَرَبِيَّة (السعودية)
bg_BG
    		Български език (България)
bs_BS
    		Bahasa Melayu (Malaysia)
bs_ID
    		Bahasa Indonesian (Indonesia)
ca_ES
    		Català (Espanya)
cy_GB
    		Cymraeg (Deyrnas Unedig)
et_EE
    		eesti keel (Estonian)
hi_IN
    		हिंदी (इंडिया)
in_ID
    		Bahasa Indonesia (Republik Indonesia)
ko_KR
    		한국어 (대한민국)
lt_LT
    		Lietuvių K ‎(Lithuanian)‎
lv_LV
    		Latviešu (Latvian)
mk_MK
    		Македонски (Macedonian)
ms_MY
    		Malay (Malaysia)
nb_NO
    		Norsk bokmål ‎(Norwegian Bokmål)
sr_RS
    		српски (Republika Srbija)
th_TH
    		ภาษาไทย (ประเทศไทย)
uk_UA
    		Українська мова (Україна)
vi_VN
    		Tiếng Việt (Việt Nam)
    


2- Feature is not enabled in Bizx
Having the feature : Assisted Job skills for Career Site Builder enabled in AI Services Administration in Admin Center is a prerequisite.
The toggle is shown in CSB regardless but the component will only appear if the configuration is done in Bizx.

Keywords

KBA , LOD-SF-RMK-CSB-SEA , Search settings, search results , Problem

Product

SAP SuccessFactors Recruiting all versions