SAP Knowledge Base Article - Public

3523067 - SAP HANA connection in Datasphere fails with "Remote source is down"

Symptom

SAP HANA connection validation fails with the following error:

Data Flows: Cause: Remote source is down!
Replication Flows: Cause: Remote source is down!

SCC logs contain the following error stack:

#Handshake failed! Closing channel [id: 0xce65f031, L:/XX.XX.XXX.XX:XXXX - R:connectivitytunnel.ingress.dis-0i8g1.di-us20.shoot.live.k8s-hana.ondemand.com/XX.XXX.XX.XX:443] immediately. 

Environment

SAP Datasphere

Cause

The connectivitytunnel.ingress IP is not whitelisted in the network.

Resolution

Contact your network experts to whitelist connectivitytunnel.ingress.dis-0i8g1.di-us20.shoot.live.k8s-hana.ondemand.com/XX.XXX.XX.XX:443.

See Also

Prepare Connectivity to SAP HANA

Keywords

ingress, source, whitelist, outbound, IP, down , HANA , KBA , DS-DI-CON , Connections , Problem

Product

SAP Datasphere 1.0