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3523115 - SAP HANA Cockpit patch upgrade fails with "cannot open its SSFS" because HANA services are still active

Symptom

An SAP HANA Cockpit patch upgrade fails during the update procedure.

The upgrade log reports errors similar to:

Cannot create SecureStore
nameserver <host>:<port> is still active, cannot open its SSFS

The failure occurs early in the update phase when the installer attempts to update SAP HANA components.
The system database and HANA instance appear to be stopped, but the upgrade still aborts.


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Environment

SAP HANA DB Version 2.0

Product

SAP HANA, platform edition 2.0

Keywords

SAP HANA Cockpit, SSFS, patch upgrade, nameserver active, SecureStore , KBA , HAN-LM-UPG-DB , Upgrade of HANA Database , Problem

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