SAP Knowledge Base Article - Public

3523169 - Subscription Billing error: "Contract accounts are marked as required in the subscription profile 'XX'. Provide a contract account".

Symptom

Customer is trying to replicate the solution order subscription line using 5IK scope item to Subscription Billing scenario, however the following error appears: "Contract accounts are marked as required in the subscription profile 'XX'. Provide a contract account for each item". 

Environment

SAP S/4HANA Cloud, public edition

Cause

Scope Item 5IK does not support solution order replication from S4 to Subscription. In 5IK, Creation of subscriptions in SAP Subscription Billing from upstream applications via APIs. 

Resolution

If customer need scope item 5IK (integrated with Convergent Invoice for following process), you have to create subscription via APIs. Or if your business is starting from creation solution order in S4 and replication to Subscription Billing,  check if you could use scope item 57Z (integrated with Sales Billing for following process). Then solution order will be replicated to subscription billing and do not need enable "contract account".

Refer more details in below 'see also' tag.

See Also

SAP Business Accelerator Hub

Subscription Management with Convergent Invoicing (5IK) | SAP Help Portal 

Subscription Management with Sales Billing (57Z) | SAP Help Portal.

Keywords

5IK, 5Z7, subscription billing, API, convergent invoicing, subscription management , KBA , CEC-SAL-SB , Subscription Management and Billing , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions