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SAP Knowledge Base Article - PublicSymptom
Unable to find outlook add-in when logged in via Outlook Web Access in a Mobile device.
Reproducing the Issue
1. Login to Outlook web access via Mobile browser
2. you will not be able to locate the Outlook add-in
Resolution
Ideally you will notice that none of the add-ins (including Outlook Add-in) will be available when logged in through Outlook Web Access from a Mobile device. This is a limitation from Microsoft Outlook side and for further details kindly raise a ticket to Microsoft.
Keywords
OWA Mobile device, Outlook Add-in Mobile , KBA , AP-RC-MOB-UIF , Responsive UI , Problem
Product
SAP Cloud for Customer core applications all versions
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