3523281 - Application error when submitting the Personal Data Collection step - Onboarding

An application error occurs when submitting the Personal Data Collection step.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Onboarding

1. Log in as the external candidate
2. Perform the Provide Personal Data (Personal Data Collection) step
3. Submit
4. An application error occurs

The Start Date in the Onboarding Dashboard & Manage Data is different from the Start/Hire Date via Actions > New Hire Data.

1. Go to the Onboarding Dashboard
2. Click on Actions > New Hire Data
3. Change or correct the Start Date to the Start/Target Date seen in the Onboarding Dashboard & Manage Data
4. Restart the onboarding process of the affected candidate. --> This will ensure that the backend tables are updated with the new start date.

2934829 - How to Change New Hire Start Date in Onboarding - Onboarding - SAP for Me

Onboarding, Onboarding 2.0, application error, personal data collection, pdc, submit, entities, null, cannot, invoke, Cannot invoke "java.util.List.iterator()" because "entities" is null , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem