SAP Knowledge Base Article - Public

3523412 - Duplicate mail notification sent by scheduled job.

Symptom

Duplicate mail notification sent to the user that created the schedule.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Cause

As per default, the user that created the schedule will be notified.
If the user is added in the "Sent notification to" section, a duplicate mail notification will be sent.

Resolution

The user responsible for the schedule creation will be notified without the need to add the user in the "Sent notification to" section.

Keywords

schedule, duplicate, duplicate notification, schedule notification , KBA , LOD-SF-ANA-RCT-ACT , Actions in Report Centre , Known Error

Product

SAP SuccessFactors HCM Suite all versions